Tin tức

Course 80291A: Sales Management in Microsoft Dynamics CRM 2011


About this Course

This course introduces the capabilities of Sales Management in Microsoft Dynamics CRM that allow you to track and manage the sales process from potential to close. It provides insight on using the Product Catalogue and process sales information. It also introduces some of the tools used to analyse and report on sales information.

Duration: 1 Day

Audience Profile

This course is designed for new partners and customers of Microsoft Dynamics CRM that want to learn about the available sales features in the Microsoft Dynamics CRM product.


Before attending this course, students must have:

• General working knowledge of customer relationship management
• General understanding of business processes
• General working knowledge of Microsoft Windows

At Course Completion

After completing this course, students will be able to:

• Gain a conceptual understanding of the Microsoft Dynamics CRM sales process
• Understand the role of the core record types used in Sales Management
• Discuss when to use leads to qualify or disqualify opportunities
• Use process dialogs to automate lead and opportunity management
• Use the Product Catalogue
• Create Price Lists for campaigns and special offers
• Create orders, quotes and track order fulfilment
• Use Lists, Views and Charts to obtain important sales information
• Work with and create dashboards

Quý khách có nhu cầu Đào tạo Microsoft Dynamic CRM Hãy liên hệ với chúng tôi để được tư vấn và hỗ trợ thông tin đào tạo một cách tốt nhất!
Email: dungdq@esvn.com.vn
ĐT: 098-953.2900

Công ty ESVN luôn sẵn hàng hợp tác về lĩnh vực: Đào tạo Microsoft Dynamic crm, Giải pháp Microsoft Dynamic CRM, Cổng thông tin SharePoint

Công ty Cổ phần Eastern Sun Việt Nam-ESVN